Why is my account disabled?

Zippy maintains high service standards for its drivers, and failing to meet these standards could lead to a temporary hold on a driver's account.


If you believe that your account disability is not justified, we encourage you to appeal. Rest assured, your appeal will receive our prompt attention, and we will strive to resolve it within 48 hours. We are here to assist you throughout this process. If you wish to appeal, you can submit a ticket via Zippy Support. We will assess your case promptly.


If your appeal is approved, your Ratings and CR will remain as is.


Repeated failure to abide by Zippy community standards will lead to permanent disablement from the Zippy platform. This is to ensure we uphold high standards and offer a good user experience for our community.

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