If you were in an accident, stop the vehicle and move to a safe area away from traffic.
Here are Four Steps to Follow
STOP your vehicle at the scene:
- Keep calm and do not lose your temper.
- Try not to move your vehicle before capturing evidence.
CHECK for danger or injury:
- Call 911, if anyone is seriously injured or in need of medical attention.
- Do not move the injured or vehicles unnecessarily while waiting for help.
GATHER information:
- Take pictures of the damaged and surrounding areas.
- Note the place and time of the accident.
- Exchange information of parties involved in the accident and take note of the vehicle numbers.
REPORT the accident:
- Contact us via our Slack Group for guidance.
- Call your Insurer's Hotline for a tow-truck or further advice on the accident.
- Your riders may file a medical claim through you, even if you are not at fault.
- Make a traffic accident report within 24 hours when an accident involves injury, death, pedestrian, cyclist, government or foreign vehicles and government property.
- Report to your Insurance company for claims and coverage.
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