I found an item

If you find a lost item in your vehicle and you know which trip it is from, do submit a ticket via Zippy Support with the following:

  • Driver Inquiries – Found an Item
  • Item details and where it was found – add photos as it helps
  • Trip ID/Details

We will then connect you with the rider to arrange the return.



If you are unsure which trip the lost item is from, do submit a ticket via Zippy Support with the following:

  • Driver Inquiries – Found an Item
  • Item details and where it was found – add photos as it helps
  • Trip ID/Details – Unknown

We will then look out for any rider who makes a report for a lost item that matches the details that you have shared and connect you with the rider to arrange the return.

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