If you lost an item on a ride and you know which trip it is from, do submit a ticket via Zippy Support with the following:
- Rider Inquiries – Lost an Item
- Item details and where it was found – add photos as it helps
- Trip ID/Details
We will then connect you with the driver to arrange the return.
If you are unsure which trip the item was lost, do submit a ticket via Zippy Support with the following:
- Rider Inquiries – Lost an Item
- Item details and where it was found – add photos as it helps
- Trip ID/Details – Unknown
We will then look out for any driver who makes a report on the item that matches the details that you have shared and connect you with the driver to arrange the return.
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