Cancellation Fees compensate drivers for the time and effort they spend getting to your location.
You can cancel a trip at any time through the Zippy app, but may be charged a Cancellation Fee, if you cancel after 5 minutes of matching with a driver.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article