My Zippy driver is unreachable. What should I do?

You may like to try contacting your Zippy driver via the in-app chat or via a call. If they remain unreachable, you will probably have to cancel the trip and request for another ride.


We are sorry if this happens to you as we understand how disappointed you must be. At Zippy, we do our best to constantly monitor the errant behaviors of Zippy drivers to improve your experience.

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